Drew Herdener, an Amazon spokesman, provided a comment on the issue stating, “We are changing our systems so that in the future we will not remove books from customers’ devices in these circumstances.” However, according to some postings on web forums, this is not the first time that Amazon has had some issues with certain titles and then deleted the titles from devices. If it is that easy to delete trade books from the Kindle, what happens if a textbook is uploaded without the proper rights? Will that be taken too?
The New York Times interviewed a 17-year-old who was reading the book “1984” for class and lost all of his annotations when the book disappeared. He commented, “They didn’t just take a book back, they stole my work.” If the same scenario played out for textbooks, and annotations from the semester were lost, it would surely create a nightmare for students.