As many readers of The CITE may know, in March I decided to
resign from my positions at NACS and NMS (now indiCo).
April 30 will be my last day.
This was a very difficult decision to make as
I both learned and accomplished a great deal during my time here, and even more
importantly made many friends.
The progress and changes that moved
through the college store industry and course materials market over the past
eight years continue to excite me.
This blog reflects many of those developments, and The CITE passed its fifth anniversary earlier this
month.
In that time more than 85,000
unique visitors from 178 different countries visited the blog.
By the time you read this entry, The CITE
will have passed its 1,500
th posting.
The coming years will be full of change for those interested
in course materials, innovation, technology, and education. Whether MOOCs, adaptive learning systems,
emporium models, gamification, or something else, it is clear that innovation
and technology will comprise a progressively larger part of education and course
materials.
Learning anywhere will continue to grow in effectiveness and
scalability, and learning may increasingly be measured more by its outcomes
than classroom contact hours. Big data,
learning analytics, neuroscience, and other advancements will yield new
insights from data, helping each student reach his or her full potential, and
creating possibly more efficient channels for designing and delivering new
products and services.
And those are just the beginning. If you still think that change is three to
five years away, then you are already five to six years behind.
College stores, particularly independent stores, are at a
strategic inflection point.
Whether the
future is more promise than peril depends on how the industry positions
itself.
The industry must address a
range of retail technology shortcomings, and get better at
communicating its story and value to a wide range of stakeholders.
The incumbents who survive disruptive or
breakthrough innovations are those who create networks of strategic
partnerships, and experiment both creatively and with strategic intent. They are willing
to admit that they must change, and then do.
Put
another way, “Smart goes up.
Stuck goes
down.”
I often joke that I am unable to say “hello” in under 50
words. Saying goodbye is certainly no
easier. Thanks to my many colleagues and
friends in NACS, among the college stores, and well beyond. I have so enjoyed experimenting, teaching,
learning, collaborating, and debating with many of you. I was pushed more than once to reconsider a
viewpoint or perspective, and I hope I encouraged the same in return on more
than one occasion. I hope that many of our
paths cross again, with everyone able to report a happy and successful story.
Many warm regards,
Mark
Mark R. Nelson, Ph.D., MBA, CAE