Colleges and universities often talk about student
success as their core mission. A study from edtech provider Unit4 found nearly
three quarters of institutions are making organizational changes to make student success happen.
The survey of 150 IT decision-makers found that 80% said they had invested in technology
to support student success and 62% had recently overhauled their portals, self-service
options, or apps to improve the student experience. One fifth of respondents
said that more than half of their new technology was custom-built, while a
little over 60% reported that less than half of their technology was custom-developed.
While strides are being made, use of artificial
intelligence, chatbots, and mobile applications continues to lag behind other
investments.
“The fact that today, over one in five of those we surveyed have not modernized their student mobile experience, and have no automation in their core systems to support early alerts for at-risk students is deeply concerning,” said Jami Morshed, global head of education at Unit4. “To truly close the student-college digital divide, organizations need to embrace digital transformation through integrated modern cloud applications that support a truly mobile strategy, delivering new services and value to students and faculty.”
“The fact that today, over one in five of those we surveyed have not modernized their student mobile experience, and have no automation in their core systems to support early alerts for at-risk students is deeply concerning,” said Jami Morshed, global head of education at Unit4. “To truly close the student-college digital divide, organizations need to embrace digital transformation through integrated modern cloud applications that support a truly mobile strategy, delivering new services and value to students and faculty.”
