A quality education is more about the relationship between an instructor and motivated students than the technology used in the classroom. That, according to a post from Insider Higher Ed tech blogger Joshua Kim, is why technology will never really lower the costs of education.
Technology can complement the relationship-based method of learning by providing tools the instructor can use to help students achieve their goals. What technology can’t do is become a substitute for the teacher.
“The idea that technology can lower the cost of education while improving quality—or improve quality while keeping costs steady, or lower costs while keeping quality steady—is anchored in a basic misconception about how technology behaves,” Kim wrote. “This misconception is that new technologies substitute for existing actions or for existing technologies. The reality is that new technologies most often end up complementing existing practices and technologies. New and old technologies exist side by side.”